IT Infrastructure Management is gaining importance since the world has started believing in Business Aligned IT. Complex applications are being developed and this requires the best- in-class underlying infrastructure to run and deliver it to multiple users in the eco-systems of businesses. This requires a good understanding of the applications, architecting the underlying infrastructure, optimizing their use and managing complex SLAs.
Zonka Technologies’s rich experience in Application Services and managing hybrid Infrastructure environments brings a perfect understanding of how these pieces can be stitched together to provide ultimate end-user experience/delight.
The services from the stable of Zonka Technologies cover the following:
Enterprise Security Solutions
Cloud and Virtualization .
Application Administration Services (non-coding)
Tools & Processes
Technology leadership coupled with world class supporting infrastructure and an experienced pool of resources helps us deliver high value, cost effective solutions to our customers.
Zonka Technologies’s –Infrastructure Management Services offer the following features:
24×7 Operations. Run operations on “follow-the-sun” model
Global Delivery Model – centers in India, Germany, USA and Mexico .
Strong Centers-of-Excellence in various technologies
Strong Application Background
Dedicated / Shared operations centers for customers
Integrated operations helpdesk (Infrastructure and Application)
Flexible Sourcing Models – Staff Augmentation, SLA Based Delivery , SLA + productivity gain, Total Outsourcing, Output based
Strict adherence to ITIL& ITSM Process Framework
Reduced TCO (Total Cost of Ownership)
Adherence to industry best practices and processes
Domain expertise on-tap
Round the clock support
Retention of IT strategy and control by the customer
Reallocation of existing staff to other strategic assignments
Right sizing of resources