Infrastructure Management


IT Infrastructure Management is gaining importance since the world has started believing in Business Aligned IT. Complex applications are being developed and this requires the best- in-class underlying infrastructure to run and deliver it to multiple users in the eco-systems of businesses. This requires a good understanding of the applications, architecting the underlying infrastructure, optimizing their use and managing complex SLAs.

Zonka Technologies’s rich experience in Application Services and managing hybrid Infrastructure environments brings a perfect understanding of how these pieces can be stitched together to provide ultimate end-user experience/delight.

The services from the stable of Zonka Technologies cover the following:


  Enterprise Security Solutions
    Cloud and Virtualization .
   End-User Services
   Datacenter Services
   Network Services
   Application Administration Services (non-coding)
   Tools & Processes

Features


Technology leadership coupled with world class supporting infrastructure and an experienced pool of resources helps us deliver high value, cost effective solutions to our customers.

Zonka Technologies’s –Infrastructure Management Services offer the following features:


  24×7 Operations. Run operations on “follow-the-sun” model
    Global Delivery Model – centers in India, Germany, USA and Mexico .
   Strong Centers-of-Excellence in various technologies
   Best-In-Breed Practices
   Strong Application Background
   Integrated Solutions
   Dedicated / Shared operations centers for customers
   Integrated operations helpdesk (Infrastructure and Application)
   Global NOC
   Global SOC
   Data Center
   Flexible Sourcing Models – Staff Augmentation, SLA Based Delivery , SLA + productivity gain, Total Outsourcing, Output based
   Strict adherence to ITIL& ITSM Process Framework


Benefits

   Reduced TCO (Total Cost of Ownership)
   Adherence to industry best practices and processes
   Domain expertise on-tap
   Round the clock support
   Retention of IT strategy and control by the customer
   Reallocation of existing staff to other strategic assignments
   Right sizing of resources